Software for improvement
management

Register and manage complaints & notifications wherever and whenever you want. Make improvements and evaluate.

Completely tailored to your organization
Hosted on your own server or in our cloud
Available anywhere from any device

“Thanks to the reports in the system, I can transfer my insights well to management”

Marianne van Eck as Wolbers

DELA

Improving has never been easier

Improvement management: Whether it’s customer complaints, internal deviations, occupational health and safety reports or environmental reports: everything arrives at lightning speed in the same system and to the right person. All you have to do is analyze.

Extremely accessible

Register complaints via web forms on your own website, via the Inception app or thanks to a smart link with your CRM, ERP, HRM or ECD system.

Built for improvement

The system uses the PDCA cycle: registration, investigation (cause), control measures & verification (effectiveness) and analysis.

Monitor deadlines

No one wants to constantly hammer on deadlines, so the system does that for you. Users automatically receive actions and reminders.

Focus on what's important

Accurately track trends and KPIs with extensive options to create overviews and dashboards.

Improvement management software makes your life easier

And not just yours: your entire organization and your customers will thank you.

Get better lightning fast

Are you annoyed by mistakes and opportunities for improvement that are not followed up? Those are a thing of the past. Point out facts to colleagues thanks to extensive reports that they cannot ignore.

Keep your customers and colleagues satisfied

Those who respond quickly to complaints and handle them effectively will have loyal customers and motivated colleagues. And increase the involvement of the organization thanks to our app.

Learn, improve, and Prevent

Making mistakes is essential for a learning organization, it will only make you better. Without mistakes, you have less innovation. Good insight into mistakes makes that easier.

“With the system from Inception, I can show facts. That way it doesn’t become a ‘is too!’-‘is not!’ discussion and that strengthens me.”

Luc van de Valk

QESH Manager

The heart of
your organisation

Everyone does things in their own way, we know that better than anyone. That is why we set up the system 100% to your wishes and we brand it in your corporate identity. That’s how it really becomes the
heart of your organization.

We also keep improving

Do you want to set up the system differently or are you looking for a new functionality? Call us. Or send an email. We are also continuously working on improvement management and regularly roll out an update that benefits you.

Software for improvement
management

Marianne van Eck as Wolbers